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G R Shravan

Business Systems Analyst delivering end-to-end SDLC on an enterprise loyalty platform: requirements elicitation, BRD/FRD authoring, and UAT within an Agile Scrum framework. Certified Scrum Master & Product Owner, based in Bangalore.

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G R Shravan, Business Systems Analyst, Bangalore

G R Shravan

BSA · CSM · CSPO

Bangalore, India

CSMCSPOAWS GenAI
s••••••••@g••••.com +91 89••••••46

Full contact details are shared after your access request is approved.

linkedin.com/in/grshravan01

About

My Story

I got into business analysis for a simple reason: I like being the person who makes complicated things make sense. On a program spanning five delivery segments and over a hundred people, that means constantly translating between what the business needs, what enterprise client stakeholders expect, and what a sprint can actually deliver, and making sure nothing gets lost in the handoff.

What I didn't expect going in was how much I'd end up caring about where AI genuinely helps versus where it's just noise. Being part of a global consulting firm's AI Innovation team pushed me to test that distinction directly on live requirements work, rather than in a sandbox, which is a more honest way to find out what actually holds up.

Outside client work, I build things, mostly small tools that fix a specific annoyance I've personally run into. It's the same instinct as the day job, just without anyone else's roadmap attached. The full story, dates, and numbers are one scroll away in Experience.

3.5+

Years of Experience

18

Projects

8+

Certifications

3

Domains

Career

Professional Experience

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  1. Associate Business Systems Analyst (Intern to Associate)

    Epsilon India, Bangalore

    Citi Loyalty Platform · Financial Services & Banking Domain

      Full role details available on request. Request Access
    • Business Operations Specialist

      Thomson Reuters India, Bangalore

      Office of the CIO, Software Governance & Standards

        Full role details available on request. Request Access
      • Business Operations Associate

        Awign Enterprises, Bangalore

        Key Accounts: Byju's, Lead School, Paytm, Amazon, Policybazaar, Ola, CRED, Zomato, TCS & others

          Full role details available on request. Request Access

        Early Career

        Internships & Self

        Family-business wealth management alongside a run of early marketing internships during undergrad.

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        1. Financial Planning and Advisor

          Coshel Fundhouse (Family Business), Manipal

          Portfolio & Wealth Management

            Full role details available on request. Request Access
          • Wealth Manager

            Azulo Wealth Management, New Delhi

            Wealth Advisory

              Full role details available on request. Request Access
            • Marketing Intern

              International Model United Nations Association (IMUNA), New Delhi

              Digital & Social Marketing

                Full role details available on request. Request Access
              • Marketing Intern

                SnarWeb, Uttar Pradesh

                Digital Services Marketing

                  Full role details available on request. Request Access
                • Marketing & HR

                  Homeflic Wegrow, New Delhi

                  Recruitment & Marketing

                    Full role details available on request. Request Access

                  Academic Background

                  Education

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                  MBA, Finance & Analytics

                  2023 - 2025

                  Bachelor of Business Administration

                  2018 - 2021

                  XII, Pre-University (Science)

                  2016 - 2018

                  X Standard (CBSE)

                  2015 - 2016

                  Expertise

                  Skills & Tools

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                  Business Analysis

                  • Requirements Elicitation
                  • BRD & FRD Authoring
                  • Requirements Traceability
                  • As-Is / To-Be Process Mapping
                  • UAT Planning & Defect Triage
                  • Root Cause Analysis (RCA)
                  • Governance & Audit Docs

                  Agile, Scrum & Product

                  • Sprint Planning & Facilitation
                  • Backlog Grooming & Refinement
                  • Epic-Level Roadmap Planning
                  • MoSCoW Prioritisation
                  • Release Planning
                  • Client-Facing Demos
                  • Stakeholder Sign-off

                  AI & Automation

                  • Amazon Q (Gen-AI Drafting)
                  • Claude & AWS Bedrock
                  • Amazon OpenSearch (RAG)
                  • Prompt Engineering & Guardrails
                  • n8n Workflow Automation
                  • MCP-integrated Tooling

                  Tools & Technology

                  • JIRA & Confluence
                  • Power BI & Tableau
                  • SQL
                  • Advanced Excel
                  • Postman (API Testing)
                  • Visio & Lucidchart
                  • SharePoint & MS Teams

                  Soft Skills

                  • Stakeholder Management
                  • Client Relationship Mgmt
                  • Cross-functional Leadership
                  • Analytical Problem-Solving
                  • Executive Communication
                  • Conflict Resolution
                  • Knowledge Transfer & Mentoring

                  Tech Stack

                  GitHub CodeRabbit Vercel Cloudflare Supabase Razorpay Cloudflare Registrar Namecheap Sentry UptimeRobot Vercel Analytics Plausible Resend Cloudflare Turnstile GitHub Advanced Security Dependabot Termly GetTerms

                  Languages

                  EnglishFluent
                  HindiFluent
                  KannadaNative
                  TuluNative
                  SpanishElementary

                  Outside Client Work

                  SaaS Projects

                  A portfolio of “Flow”-branded personal SaaS products built to solve real problems for small businesses, plus a couple of automation tools built purely out of frustration with manual work.

                  0 total views across all projects

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                  Gen-AI · Fintech

                  FinanceFlow

                  Financial Analysis & Portfolio Engine

                  A Gen-AI integrated portfolio and risk-analysis engine for personal wealth management, generating automated, risk-adjusted allocation recommendations.

                  View Project
                  Healthcare · SaaS

                  ClinicFlow HMS

                  Clinic Management Portal

                  Registration, scheduling, and records, piloted across 2 clinics in Udupi with ~100 patients as a lower-cost alternative to enterprise HMS platforms.

                  View Project
                  Logistics · Full-Stack

                  CargoFlow

                  Logistics & Operations Platform

                  Full-stack platform for small logistics businesses: daily operations, live shipment tracking, and customer order placement in one place.

                  View Project
                  Transport · SaaS

                  TransportFlow

                  Fleet & Trip Management

                  A lightweight dispatch and fleet-tracking tool for small transport operators: trip scheduling, driver assignment, and live status updates in one dashboard.

                  View Project
                  Hospitality · SaaS

                  GuestFlow

                  Guest & Booking Management

                  A guest-management web app for boutique stays: bookings, check-in/check-out, and guest communication in a single flow.

                  View Project
                  Fitness · SaaS

                  MuscleFlow

                  Gym Membership & Scheduling

                  A gym-management app for membership tracking, class scheduling, and attendance, built for independent fitness studios.

                  View Project
                  Manufacturing · SaaS

                  FactoryFlow

                  Shop-Floor Operations Tracker

                  A shop-floor tracking tool for small manufacturers: production status, machine downtime, and job-order progress at a glance.

                  View Project
                  F&B · SaaS

                  RestoFlow

                  Restaurant Ops & Ordering

                  A restaurant operations app for independent kitchens: table status, order management, and daily sales tracking in one place.

                  View Project
                  PM · SaaS

                  ProjectFlow

                  Lightweight Project Tracker

                  A simplified project-tracking tool for small teams: tasks, timelines, and status updates without enterprise PM overhead.

                  View Project
                  HR · SaaS

                  HRFlow

                  HR & Onboarding Portal

                  An HR workflow app covering employee onboarding, leave requests, and basic records management for small businesses.

                  View Project
                  EdTech · SaaS

                  EduFlow

                  Student & Course Management

                  An education-management app for small institutes: student records, course scheduling, and attendance tracking.

                  View Project
                  Retail · SaaS

                  RetailFlow

                  Inventory & Sales Tracker

                  A retail operations app for small stores: inventory tracking, sales logging, and low-stock alerts in one place.

                  View Project
                  Real Estate · SaaS

                  RealtyFlow

                  Listings & Lease Management

                  A real estate operations platform for small brokerages: listings, showings, lease tracking, and maintenance requests in one place.

                  View Project
                  Automotive · Prototype

                  GarageFlow

                  Workshop & Service Centre Console

                  An early-stage console for auto workshops and service centres: job intake, technician assignment, and repair status tracking.

                  View Project
                  Wellness · Prototype

                  WellnessFlow

                  Spa & Salon Booking Console

                  An early-stage booking and client-management console for spas and salons: appointment scheduling, staff calendars, and service packages in one place.

                  View Project
                  Rentals · Prototype

                  RentalFlow

                  Equipment & Property Rental Tracker

                  An early-stage booking and inventory console for short-term equipment and property rentals: availability calendars, deposits, and return tracking.

                  View Project
                  VBA · Automation

                  Automated Email Tracker

                  Inbox Action-Item Parser

                  A VBA-based tool that parses, logs, and flags inbox action items automatically, cutting manual email triage by ~4 hours a week.

                  View Project
                  MCP · JIRA

                  Automated JIRA Tracker

                  Natural-Language JIRA Queries

                  An MCP-integrated tracker for natural-language queries on ticket status and sprint velocity, eliminating ~3 hours a week of manual dashboard-building.

                  View Project

                  More in the works

                  Have an idea worth building? Let's talk.

                  What I Do

                  Services Tailored to Your Goals

                  Whether you need sharper business systems or Agile facilitation, I bring hands-on delivery expertise, now augmented with Gen-AI tooling.

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                  Business Analysis

                  Business Systems Analysis

                  Requirements delivery for a 100+ person Agile program spanning five delivery segments: BRD/FRD, traceability, and UAT.

                  • BRD/FRD authoring & traceability
                  • UAT planning & defect triage
                  • Client-facing demos & grooming
                  What's included

                  Every BRD and FRD is written to trace a business objective through to a buildable, testable requirement, structured so it survives a governance audit rather than just a sprint review.

                  • Authored BRDs/FRDs for a 100+ person Agile program spanning five delivery segments on an enterprise loyalty platform.
                  • Maintained governance documentation across 150+ requirements, supporting 10+ audits with zero findings.
                  • Ran root-cause analysis on recurring defects to tighten the BRD-to-FRD handoff and cut rework.
                  Contact for pricing Discuss Project

                  Agile · Scrum

                  Agile Scrum Facilitation

                  CSM & CSPO certified: sprint facilitation and epic-level roadmap prioritisation.

                  • Ceremony facilitation
                  • Roadmap planning + MoSCoW
                  • Sprint velocity tracking
                  What's included

                  Facilitation focused on keeping ceremonies decision-oriented: sprint planning, standups, and retros that surface risk early instead of reporting it after the fact.

                  • Co-facilitated ceremonies for a 100+ person program, sustaining 85-90% sprint commitment reliability.
                  • Tracked repeat carryover and undocumented scope changes alongside velocity to catch delivery risk a sprint early.
                  • Ran retrospectives that shifted team behavior measurably, not just logged talking points nobody acted on.
                  Contact for options Talk About Your Team
                  Newest

                  AI-Augmented Delivery

                  AI-Augmented BSA & Automation

                  Amazon Q, Claude, and AWS Bedrock applied to real BSA workflows, not just proofs of concept.

                  • Gen-AI assisted BRD/FRD drafting
                  • RAG-based retrieval + guardrails
                  • n8n workflow automation
                  What's included

                  Gen-AI applied to narrow, well-scoped tasks with a human BSA reviewing every output before it reaches a stakeholder, never a fully autonomous drafting pipeline.

                  • Piloted Amazon Q for BRD acceptance-criteria drafting, cutting drafting time ~25% with governance sign-off.
                  • Built n8n + RAG workflows that retrieve historical requirements and defect history to speed up drafting.
                  • Used MCP-integrated tooling to cross-reference requirement IDs and flag contradictions automatically.
                  Contact for scoping Explore This

                  Product Ownership

                  Product Ownership & Backlog Strategy

                  CSPO-certified backlog ownership: turning stakeholder asks into prioritised, release-ready epics and stories.

                  • Backlog grooming & prioritisation
                  • Stakeholder alignment on scope
                  • Release planning & trade-off calls
                  What's included

                  Backlog ownership that forces an explicit trade-off conversation whenever scope moves, instead of letting priority get decided by whoever asked most recently.

                  • Owned epic-level roadmap planning using MoSCoW for an enterprise-facing loyalty program.
                  • Led client-facing demos and backlog grooming directly with stakeholders each sprint.
                  • Wrote acceptance criteria in Given/When/Then format, directly liftable into UAT test cases with no rewrite.
                  Contact for pricing Discuss Project

                  Quality & Governance

                  UAT Management & Quality Governance

                  End-to-end UAT ownership and audit-ready governance, backed by a consistent 90-95% pass rate across go-live milestones.

                  • UAT test planning & sign-off
                  • Defect triage & traceability
                  • Audit & compliance documentation
                  What's included

                  UAT treated as an audit of everything that happened upstream, not a standalone testing phase: entry criteria are enforced literally, not optimistically.

                  • Achieved a 90-95% UAT pass rate across every go-live milestone on an enterprise loyalty program.
                  • Introduced root-cause tagging on defects (requirement gap, design gap, build defect) feeding back into BRD quality.
                  • Enforced strict entry criteria, including a published known-issues list before UAT execution began.
                  Contact for scoping Discuss Project

                  Discovery & Alignment

                  Stakeholder Workshops & Client Demos

                  Requirements discovery and client-facing demos that keep a multi-segment delivery team and stakeholders on the same page.

                  • Requirements discovery workshops
                  • Client-facing demos & walkthroughs
                  • Cross-segment stakeholder alignment
                  What's included

                  Workshops structured to surface disagreement while it's still cheap to resolve, rather than letting it surface for the first time in a demo.

                  • Ran requirements discovery workshops across five delivery segments with 100+ stakeholders involved.
                  • Led client-facing demos and walkthroughs directly with enterprise client stakeholders each release.
                  • Served as cross-departmental POC for elevated governance queries at a Fortune 500 enterprise, standardising review workflows.
                  Contact for scoping Discuss Project

                  Finance & Investment

                  Financial & Investment Analysis

                  Financial modeling, valuation, and budget governance grounded in real finance-sector experience, from client portfolio management to vendor spend reviews.

                  • Financial modeling & forecasting
                  • Valuation & investment analysis
                  • Budget variance & cost governance
                  What's included

                  Portfolio and cost analysis grounded in real client money and real audits, not templated advisory decks.

                  • Actively managed 32 client portfolios totaling ~₹2.4 Cr AUM through the 2020 COVID-19 downturn.
                  • Led a company-wide software cost-optimisation review at a Fortune 500 enterprise, identifying $150K+ in annualised savings.
                  • Built FinanceFlow, a Gen-AI integrated portfolio and risk-analysis engine applying valuation logic in a working product.
                  Contact for scoping Discuss Project

                  Delivery & Integration

                  SaaS Implementation & Systems Integration

                  End-to-end rollout of SaaS platforms for small and mid-size businesses: configuration, data migration, and integration between systems, drawn from personally building all sixteen Flow MVP-stage hobby projects.

                  • SaaS platform implementation & configuration
                  • Vendor evaluation & selection
                  • System integration & data migration
                  What's included

                  Implementation approach informed by having personally built and maintained sixteen SaaS products end-to-end as MVP-stage hobby projects, not just configured someone else's.

                  • Built 16 Flow-branded SaaS products as personal hobby projects, each with its own data model, integration layer, and rollout plan.
                  • Designed a centralised license-tracking database at a Fortune 500 enterprise integrating with existing governance workflows.
                  • Planned a shared account layer so multiple Flow products can run from a single login for one business.
                  Contact for scoping Discuss Project

                  Retirement Planning

                  Retirement Planning

                  Retirement corpus and income planning grounded in managing real client retirement portfolios through a full market cycle, including the 2020 downturn.

                  • Retirement corpus planning
                  • Pension & annuity strategy
                  • Post-retirement income planning
                  What's included

                  Retirement plans built around a client's actual time horizon and risk tolerance, stress-tested against real volatility rather than a static projection.

                  • Built and managed retirement corpus strategies for family and client portfolios at Coshel Fundhouse.
                  • Constructed risk-adjusted allocation plans that sustained performance through the 2020 COVID-19 downturn.
                  • Developed a structured risk-appetite questionnaire used to profile 32 clients ahead of retirement portfolio construction.
                  Contact for scoping Discuss Project

                  Financial Planning

                  Financial Planning

                  Goal-based financial planning tied to a client's actual risk profile, time horizon, and tax position, not a templated advisory checklist.

                  • Goal-based financial planning
                  • Tax-efficient investment planning
                  • Insurance & risk cover review
                  What's included

                  Planning built around what a client is actually trying to fund, whether a near-term goal or long-term wealth building, sized to their honest risk appetite.

                  • Delivered personalised financial advisory at Azulo Wealth Management, assessing goals and risk profiles per client.
                  • Constructed tailored investment portfolios for 32 clients aligned to individual financial goals and time horizons.
                  • Completed MBA-level coursework in corporate finance and portfolio theory underpinning the planning approach.
                  Contact for scoping Discuss Project

                  Subject Coaching

                  Structured Subject Coaching

                  One-on-one coaching across finance, automotive and mechanical & electrical fundamentals, software and BI tools, and history, built with the same requirements-first approach used on enterprise delivery: clear objectives, milestone checkpoints, and measurable mastery criteria instead of open-ended tutoring.

                  • Finance, automotive, and mechanical & electrical fundamentals
                  • Software, tech, and BI tools (Power BI, Tableau, SQL, Excel)
                  • Structured lesson plans with defined mastery checkpoints
                  What's included

                  Coaching run like a delivery engagement: a learning objective written up front, a checkpoint to verify it landed, and no session that ends without a clear next step.

                  • Delivered personal finance literacy sessions for college students, drawing on real portfolio and wealth-management experience.
                  • Led structured cross-training and knowledge-transfer sessions that cut onboarding time for 40+ team members.
                  • Applies the same BRD-style clarity used on enterprise requirements to define what "mastery" means before a session starts.
                  Contact for scoping Discuss Project

                  Communication & Influence

                  Executive Communication & Stakeholder Psychology

                  Coaching for professionals who need to be understood by executives, not just correct in a document: how to read a room of stakeholders with competing incentives, structure a message so a skeptical audience signs off the first time, and defuse the kind of disagreement that stalls a project.

                  • Executive-ready presentation & demo coaching
                  • Stakeholder psychology & reading competing incentives
                  • Conflict resolution for cross-functional teams
                  What's included

                  Communication coaching grounded in real governance rooms, not generic public-speaking advice: what actually gets a skeptical stakeholder to sign off.

                  • Led client-facing demos and requirements grooming calls directly with enterprise client stakeholders across governance review.
                  • Facilitated Agile ceremonies and conflict resolution for a 100+ person program spanning five delivery segments.
                  • Ran structured knowledge-transfer sessions that changed team behavior, not just logged talking points.
                  Contact for scoping Discuss Project

                  Real Delivery Metrics

                  Work That Delivered

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                  Sprint Velocity

                  180-250 story points/sprint

                  85-90%

                  UAT Pass Rate

                  Across all go-live milestones

                  90-95%

                  Cost Optimisation

                  Software spend savings, Fortune 500 enterprise

                  $150K+

                  BRD Drafting Time

                  Using Amazon Q pilot

                  -25%

                  Global Consulting Firm, Enterprise Loyalty Platform

                  Requirements Across a 100+ Person Program

                  Owned requirements traceability, epic-level roadmap planning, and client-facing demos across five delivery segments for a major enterprise loyalty platform.

                  AI Innovation & Integration Team

                  Piloting Gen-AI Inside a Live BSA Workflow

                  Piloted Amazon Q for first-draft BRD generation, explored RAG-based retrieval with AWS OpenSearch, and automated reporting workflows with n8n.

                  Beyond Work

                  Key Achievements

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                  Top Performer of the Month, 2026

                  Best Performing Employee 2022

                  1st Place, National Management Fest

                  Cadet Captain, NCC

                  Personal Finance Educator

                  Free Tools

                  Financial Calculators
                  Built for India

                  India-specific calculators for smarter decisions. All calculations run in your browser: completely private, zero data stored.

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                    SIP Calculator

                    Project mutual fund maturity with compounding

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                    EMI Calculator

                    Know your exact home or vehicle loan cost

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                    Tax Comparator

                    Old vs New Regime FY 2024-25: find your savings

                  Informational only, not financial advice. Consult a qualified advisor before making investment decisions.

                  From People I've Worked With

                  A Few Words

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                  ★★★★★

                  "He's the one who asks the annoying questions in week one, the ones that would've blown up UAT if nobody caught them. Every BRD he's written has held up cleanly across governance review."

                  ★★★★★

                  "We were honestly skeptical Gen-AI would hold up to our documentation standards. He didn't just prove it could. He was upfront about exactly where it couldn't be trusted yet, which is the part that actually got governance to sign off."

                  ★★★★★

                  "Came in to review vendor spend, found close to $150K a year sitting in subscriptions nobody was using, and left us with a template our own team still runs every quarter. That's the part people don't expect: the work outlives the engagement."

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                  In-depth guides and ebooks on business analysis, Agile delivery, and Gen-AI workflows. Free forever, no account required.

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                  Flow Portfolio · Roadmap

                  What's Next for the Flow Brand

                  16 "Flow"-branded personal builds so far (HRFlow, EduFlow, RetailFlow, CargoFlow, RealtyFlow, and more) — MVP-stage hobby projects, not production deployments — each on the same house methodology: DPDP-compliant by default, agent-ready backend, and a distinct visual identity per product. A shared Flow account layer is next in planning, so a small business piloting more than one Flow product could eventually run them from a single login.

                  Longer term, the plan is to open parts of this up: white-label a Flow product for your business, commission a new one for a niche this portfolio doesn't cover yet, or bring an existing system for a BSA-led audit and modernization. If any of that is useful to you, I'd like to hear about it.

                  Let's Talk About Your Idea →

                  Get in Touch

                  Whether you have a project in mind or just want to say hello, I read every message and reply within one business day.

                  • Email

                    s••••••••@g••••.com

                    Full contact details are shared after your access request is approved.

                  • Phone / WhatsApp

                    +91 89••••••46
                  • Location

                    Bangalore, India

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